Return Policy

At Dongguan Shuzhan Garments Co., Ltd., we prioritize delivering high-quality products to our customers. Please carefully review our return policy below:
  1. No Returns or Exchanges for Non-Quality Issues
    We do not accept returns or exchanges for reasons unrelated to product quality, such as size, color preferences, or a change of mind. Kindly ensure all details are accurate before placing your order.
  2. Returns for Quality Issues Only
    If you receive a product with a defect or quality issue, please contact us within [specific time frame, e.g., 7 days] of receiving the item. The following information will be required:

    • Proof of purchase (e.g., order confirmation or receipt).
    • Clear photos or videos showing the defect.

    Once the issue is verified, we will arrange for a replacement or refund in line with our policy.

  3. Shipping Costs
    • For approved quality-related returns, we will bear the return shipping costs.
    • For other cases, customers are responsible for any shipping charges.
  4. Final Sale Items
    Products marked as “Final Sale” cannot be returned or exchanged under any circumstances.

By placing an order with Dongguan Shuzhan Garments Co., Ltd., you agree to this policy. For further assistance, please reach out to our customer service team at [Contact Information].

Thank you for choosing us!

Return Policy

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